*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--sky: #0EA5E9;--sky-dark: #0284C7;--sky-light: #E0F2FE;--sky-faint: #F0F9FF;--teal: #2A9D8F;--navy: #0F172A;--navy-60: #475569;--white: #FFFFFF;--border: #E2E8F0;--muted: #94A3B8;--error: #EF4444;--success: #22C55E;--sp-xs: 6px;--sp-sm: 10px;--sp-md: 16px;--sp-lg: 24px;--r-sm: 8px;--r-md: 14px;--r-lg: 20px;--r-full: 9999px;--shadow-sm: 0 1px 4px rgba(14,165,233,.1);--shadow-md: 0 4px 16px rgba(14,165,233,.14);--shadow-lg: 0 8px 32px rgba(14,165,233,.18);--font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-ar: "Segoe UI", Tahoma, Arial, sans-serif}html,body{height:100%;background:var(--sky-faint);font-family:var(--font);color:var(--navy);-webkit-font-smoothing:antialiased;-webkit-tap-highlight-color:transparent;overscroll-behavior:none}.portal-shell{min-height:100dvh;max-width:430px;margin:0 auto;background:var(--white);position:relative;overflow-x:hidden;box-shadow:0 0 40px #0000000f}.rtl{direction:rtl;font-family:var(--font-ar)}.ltr{direction:ltr}.portal-header{background:var(--white);border-bottom:1px solid var(--border);padding:14px var(--sp-md);display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:10;padding-top:max(14px,env(safe-area-inset-top,14px))}.portal-logo{height:32px;object-fit:contain}.lang-toggle{display:flex;background:var(--sky-light);border-radius:var(--r-full);padding:3px;gap:2px;border:none;cursor:pointer}.lang-btn{padding:5px 12px;border-radius:var(--r-full);border:none;font-size:12px;font-weight:700;cursor:pointer;transition:all .2s;background:transparent;color:var(--sky-dark)}.lang-btn.active{background:var(--sky);color:var(--white);box-shadow:0 2px 6px #0ea5e94d}.screen-tabs{display:flex;gap:0;border-bottom:1px solid var(--border);background:var(--white)}.screen-tab{flex:1;padding:13px 0;font-size:13px;font-weight:700;text-align:center;border:none;background:transparent;color:var(--navy-60);cursor:pointer;border-bottom:2.5px solid transparent;transition:all .2s}.screen-tab.active{color:var(--sky);border-bottom-color:var(--sky)}.portal-page{padding:var(--sp-md);padding-bottom:calc(var(--sp-lg) + env(safe-area-inset-bottom,0px))}.portal-hero{background:linear-gradient(135deg,var(--sky) 0%,#38BDF8 100%);padding:var(--sp-lg) var(--sp-md);text-align:center;color:var(--white)}.portal-hero h1{font-size:22px;font-weight:800;letter-spacing:-.02em;margin-bottom:4px}.portal-hero p{font-size:14px;opacity:.88}.p-card{background:var(--white);border:1px solid var(--border);border-radius:var(--r-md);padding:var(--sp-md);box-shadow:var(--shadow-sm);margin-bottom:12px}.field-group{margin-bottom:14px}.field-label{display:block;font-size:12px;font-weight:700;color:var(--navy-60);text-transform:uppercase;letter-spacing:.06em;margin-bottom:6px}.field-input{width:100%;padding:12px 14px;font-size:15px;font-family:var(--font);color:var(--navy);background:var(--white);border:1.5px solid var(--border);border-radius:var(--r-sm);outline:none;transition:border-color .2s;-webkit-appearance:none}.field-input:focus{border-color:var(--sky);box-shadow:0 0 0 3px #0ea5e91f}.field-input.error{border-color:var(--error)}.field-input::placeholder{color:var(--muted)}.rtl .field-input{text-align:right}.pill-row{display:flex;gap:8px}.pill{flex:1;padding:11px 8px;font-size:13px;font-weight:700;text-align:center;border-radius:var(--r-full);border:1.5px solid var(--border);background:var(--white);color:var(--navy-60);cursor:pointer;transition:all .15s}.pill.active{background:var(--sky);border-color:var(--sky);color:var(--white);box-shadow:0 2px 8px #0ea5e94d}.btn-primary{width:100%;padding:15px;font-size:16px;font-weight:800;font-family:var(--font);color:var(--white);background:linear-gradient(135deg,var(--sky) 0%,var(--sky-dark) 100%);border:none;border-radius:var(--r-md);cursor:pointer;box-shadow:0 4px 14px #0ea5e959;transition:opacity .2s,transform .1s;letter-spacing:.01em}.btn-primary:active{transform:scale(.98);opacity:.9}.btn-primary:disabled{opacity:.5;cursor:not-allowed}.btn-secondary{width:100%;padding:13px;font-size:14px;font-weight:700;font-family:var(--font);color:var(--sky-dark);background:var(--sky-light);border:1.5px solid var(--sky);border-radius:var(--r-md);cursor:pointer;transition:all .15s}.btn-wa{width:100%;padding:14px;font-size:15px;font-weight:700;font-family:var(--font);color:var(--white);background:#25d366;border:none;border-radius:var(--r-md);cursor:pointer;box-shadow:0 4px 14px #25d3664d;display:flex;align-items:center;justify-content:center;gap:8px;text-decoration:none}.btn-ghost{background:transparent;border:none;color:var(--sky);font-size:14px;font-weight:700;cursor:pointer;padding:8px 0;font-family:var(--font)}.location-btn{width:100%;padding:12px;font-size:14px;font-weight:700;font-family:var(--font);color:var(--sky-dark);background:var(--sky-faint);border:1.5px dashed var(--sky);border-radius:var(--r-sm);cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;transition:all .15s}.location-btn.captured{background:#dcfce7;border-color:var(--success);color:#166534;border-style:solid}.disclaimer{text-align:center;font-size:12px;color:var(--navy-60);padding:12px var(--sp-md);line-height:1.6}.confirm-icon{width:80px;height:80px;border-radius:50%;background:linear-gradient(135deg,var(--sky) 0%,var(--sky-dark) 100%);display:flex;align-items:center;justify-content:center;font-size:40px;margin:0 auto var(--sp-md);animation:pop .5s cubic-bezier(.34,1.56,.64,1)}.ref-badge{background:var(--sky-light);border:1.5px solid var(--sky);border-radius:var(--r-full);padding:8px 20px;display:inline-flex;align-items:center;gap:8px;font-size:18px;font-weight:900;color:var(--sky-dark);letter-spacing:.04em;font-family:monospace}.status-illustration{text-align:center;padding:var(--sp-lg) var(--sp-md) var(--sp-sm)}.status-illustration .illus-wrap{width:140px;height:140px;border-radius:50%;margin:0 auto 16px;display:flex;align-items:center;justify-content:center;font-size:72px;line-height:1}.status-illustration .status-title{font-size:20px;font-weight:800;color:var(--navy);margin-bottom:6px;letter-spacing:-.01em}.status-illustration .status-msg{font-size:14px;color:var(--navy-60);line-height:1.6;max-width:280px;margin:0 auto}.countdown-wrap{background:linear-gradient(135deg,var(--sky) 0%,var(--sky-dark) 100%);border-radius:var(--r-lg);padding:var(--sp-md) var(--sp-lg);text-align:center;margin:var(--sp-sm) 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var(--border);background:var(--white);color:var(--muted);position:relative;z-index:1;transition:all .3s}.journey-step.done .step-dot{background:var(--sky);border-color:var(--sky);color:var(--white)}.journey-step.active .step-dot{background:var(--white);border-color:var(--sky);color:var(--sky);box-shadow:0 0 0 4px #0ea5e926;animation:pulse-ring 1.5s ease-in-out infinite}.step-info{flex:1;padding-top:4px}.step-label{font-size:14px;font-weight:700;color:var(--navy)}.step-time{font-size:12px;color:var(--muted);margin-top:1px}.journey-step.future .step-label{color:var(--muted);font-weight:500}.phlebotomist-card{background:var(--sky-faint);border:1.5px solid var(--sky-light);border-radius:var(--r-md);padding:var(--sp-md);display:flex;align-items:center;gap:14px;margin:var(--sp-sm) var(--sp-md)}.phleb-avatar{width:52px;height:52px;border-radius:50%;background:linear-gradient(135deg,var(--sky) 0%,var(--teal) 100%);display:flex;align-items:center;justify-content:center;font-size:24px;flex-shrink:0}.phleb-name{font-size:16px;font-weight:800;color:var(--navy)}.phleb-role{font-size:12px;color:var(--navy-60);margin-top:2px}.phleb-phone{display:inline-flex;align-items:center;gap:6px;margin-top:6px;padding:6px 12px;background:var(--sky);color:var(--white);border-radius:var(--r-full);font-size:12px;font-weight:700;text-decoration:none;border:none;cursor:pointer}.empty-state{text-align:center;padding:48px var(--sp-md);color:var(--navy-60)}.empty-state .icon{font-size:48px;margin-bottom:12px}.empty-state p{font-size:14px;line-height:1.6}.error-msg{background:#fef2f2;border:1px solid #FECACA;color:var(--error);font-size:13px;font-weight:600;padding:10px 14px;border-radius:var(--r-sm);margin-bottom:12px}.portal-footer{text-align:center;padding:var(--sp-lg) var(--sp-md);font-size:11px;color:var(--muted);border-top:1px solid var(--border)}@keyframes pop{0%{transform:scale(0);opacity:0}80%{transform:scale(1.1)}to{transform:scale(1);opacity:1}}@keyframes float{0%,to{transform:translateY(0)}50%{transform:translateY(-10px)}}@keyframes bob{0%,to{transform:translateY(0) rotate(-2deg)}50%{transform:translateY(-8px) rotate(2deg)}}@keyframes wave{0%,to{transform:rotate(0)}25%{transform:rotate(-8deg)}75%{transform:rotate(8deg)}}@keyframes drive{0%{transform:translate(-6px)}to{transform:translate(6px)}}@keyframes spin-slow{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes sparkle{0%,to{transform:scale(1) rotate(0);opacity:1}50%{transform:scale(1.08) rotate(5deg);opacity:.85}}@keyframes pulse-ring{0%{box-shadow:0 0 #0ea5e966}70%{box-shadow:0 0 0 8px #0ea5e900}to{box-shadow:0 0 #0ea5e900}}@keyframes pulse-gentle{0%,to{opacity:1}50%{opacity:.6}}@keyframes slide-up{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.anim-float{animation:float 2.4s ease-in-out infinite}.anim-bob{animation:bob 2s ease-in-out infinite}.anim-wave{animation:wave 1.8s ease-in-out infinite}.anim-drive{animation:drive .5s ease-in-out infinite alternate}.anim-spin{animation:spin-slow 2.5s linear infinite}.anim-sparkle{animation:sparkle 2s ease-in-out infinite}.anim-pulse{animation:pulse-gentle 2s ease-in-out infinite}.anim-slide{animation:slide-up .4s ease-out both}