@import"https://fonts.googleapis.com/css2?family=Nunito:wght@400;500;600;700;800;900&display=swap";*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--sky: #0F766E;--sky-dark: #115E59;--sky-medium: #0D9488;--sky-light: #CCFBF1;--sky-faint: #F0FDFA;--teal: #14B8A6;--navy: #134E4A;--navy-60: #3D7873;--white: #FFFFFF;--border: #99F6E4;--muted: #7AA8A4;--error: #EF4444;--success: #22C55E;--font: "Nunito", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-ar: "Nunito", "Segoe UI", Tahoma, Arial, sans-serif;--sp-xs: 6px;--sp-sm: 10px;--sp-md: 16px;--sp-lg: 24px;--r-sm: 10px;--r-md: 16px;--r-lg: 22px;--r-full: 9999px;--shadow-sm: 0 1px 4px rgba(15,118,110,.1);--shadow-md: 0 4px 16px rgba(15,118,110,.14);--shadow-lg: 0 8px 32px rgba(15,118,110,.18)}html,body{background:#ccfbf1;font-family:var(--font)}.portal-shell{min-height:100dvh;max-width:430px;margin:0 auto;background:var(--white);position:relative;overflow-x:hidden;box-shadow:0 0 60px #0f766e24}.rtl{direction:rtl;font-family:var(--font-ar)}.ltr{direction:ltr}.portal-header{background:linear-gradient(135deg,#115e59,#0f766e 60%,#0d9488);padding:18px var(--sp-md) 14px;display:flex;align-items:flex-end;justify-content:space-between;gap:12px;position:sticky;top:0;z-index:20;padding-top:max(18px,env(safe-area-inset-top,18px));box-shadow:0 4px 20px #115e5959}.brand-block{flex:1;min-width:0}.portal-logo-banner{display:block;max-width:220px;max-height:68px;width:auto;height:auto;object-fit:contain;object-position:left center;margin-bottom:4px}.brand-text-fallback{margin-bottom:4px}.brand-name{font-size:17px;font-weight:900;color:#fff;letter-spacing:-.02em;line-height:1.1}.brand-sub{font-size:11px;font-weight:700;color:#ffffffd1;letter-spacing:.03em}.brand-tagline{font-size:10px;font-weight:600;color:#ffffffad;letter-spacing:.04em;font-style:italic}.lang-toggle{display:flex;background:#ffffff2e;border-radius:var(--r-full);padding:3px;gap:2px;border:1px solid rgba(255,255,255,.28);flex-shrink:0}.lang-btn{padding:5px 12px;border-radius:var(--r-full);border:none;font-size:11px;font-weight:800;cursor:pointer;transition:all .2s;background:transparent;color:#ffffffd1;font-family:var(--font)}.lang-btn.active{background:var(--white);color:var(--sky-dark);box-shadow:0 2px 6px #00000026}.screen-tabs{display:flex;border-bottom:1px solid var(--border);background:var(--white);position:sticky;top:80px;z-index:15}.screen-tab{flex:1;padding:14px 0;font-size:14px;font-weight:800;text-align:center;border:none;background:transparent;color:var(--navy-60);cursor:pointer;border-bottom:3px solid transparent;transition:all .2s;font-family:var(--font)}.screen-tab.active{color:var(--sky);border-bottom-color:var(--sky)}.portal-page{padding-bottom:calc(var(--sp-lg) + env(safe-area-inset-bottom,0px));background:var(--white)}.request-hero{background:linear-gradient(135deg,#115e59,#0f766e 60%,#0d9488);padding:28px var(--sp-md) 24px;text-align:center;color:#fff}.request-hero-icon{font-size:40px;margin-bottom:10px}.request-hero-title{font-size:22px;font-weight:900;letter-spacing:-.02em;margin-bottom:6px}.request-hero-sub{font-size:13px;opacity:.88;line-height:1.6}.portal-hero{background:linear-gradient(135deg,#115e59,#0f766e 60%,#0d9488);padding:var(--sp-lg) var(--sp-md);text-align:center;color:#fff}.portal-hero h1{font-size:22px;font-weight:900;letter-spacing:-.02em;margin-bottom:4px}.portal-hero p{font-size:13px;opacity:.88;line-height:1.6}.form-body{padding:20px var(--sp-md) var(--sp-md)}.p-card{background:#fff;border-radius:var(--r-lg);padding:var(--sp-md);box-shadow:0 2px 12px #0f766e14,0 1px 3px #0f766e0d;margin-bottom:12px;border:1px solid #D1FAF0}.field-group{margin-bottom:20px;position:relative}.field-label{display:block;font-size:11px;font-weight:800;color:var(--sky);text-transform:uppercase;letter-spacing:.09em;margin-bottom:6px;transition:color .2s}.req{color:var(--error);margin-left:2px}.field-wrap{position:relative}.field-input{width:100%;padding:14px 16px;font-size:15px;font-family:var(--font);color:var(--navy);background:#fff;border:1.5px solid #D1FAF0;border-radius:var(--r-md);outline:none;transition:all .2s;-webkit-appearance:none;box-sizing:border-box;font-weight:600;box-shadow:0 1px 3px #0f766e0f,inset 0 1px 2px #0f766e0a}.field-input:focus{border-color:var(--sky);background:#fff;box-shadow:0 0 0 4px #0f766e1a,0 1px 3px #0f766e0f}.field-input.error{border-color:var(--error);box-shadow:0 0 0 3px #ef44441a}.field-input::placeholder{color:#a8d5ce;font-weight:500}.rtl .field-input{text-align:right}select.field-input{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24'%3E%3Cpath fill='%230F766E' d='M7 10l5 5 5-5z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;padding-right:40px;cursor:pointer}.phone-input-wrap{display:flex;border-radius:var(--r-md);overflow:hidden;border:1.5px solid #D1FAF0;background:#fff;box-shadow:0 1px 3px #0f766e0f,inset 0 1px 2px #0f766e0a;transition:all .2s}.phone-input-wrap:focus-within{border-color:var(--sky);box-shadow:0 0 0 4px #0f766e1a,0 1px 3px #0f766e0f}.phone-prefix{padding:14px;background:linear-gradient(135deg,#ccfbf1,#a7f3d0);font-size:13px;font-weight:900;color:var(--sky-dark);white-space:nowrap;display:flex;align-items:center;border-right:1.5px solid #D1FAF0;flex-shrink:0;letter-spacing:.02em}.phone-input-field{border-radius:0;flex:1;border:none;background:#fff;box-shadow:none}.phone-input-field:focus{box-shadow:none;border:none;outline:none}.slot-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.slot-btn:last-child:nth-child(odd){grid-column:1 / -1}.slot-btn{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;padding:14px 10px;border-radius:var(--r-md);border:1.5px solid #D1FAF0;background:#fff;cursor:pointer;transition:all .18s;font-family:var(--font);min-height:80px;box-shadow:0 1px 3px #0f766e0f}.slot-btn .slot-icon{font-size:24px;line-height:1}.slot-btn .slot-label{font-size:13px;font-weight:800;color:var(--navy)}.slot-btn .slot-range{font-size:10px;font-weight:600;color:var(--muted)}.slot-btn .slot-past{font-size:9px;color:var(--error);font-weight:700}.slot-btn.active{background:linear-gradient(135deg,#115e59,#0f766e 60%,#0d9488);border-color:var(--sky);box-shadow:0 6px 18px #0f766e59}.slot-btn.active .slot-label{color:#fff}.slot-btn.active .slot-range{color:#ffffffc7}.slot-btn.active .slot-icon{filter:drop-shadow(0 1px 4px rgba(0,0,0,.15))}.slot-btn.disabled{opacity:.35;cursor:not-allowed}.slot-btn:not(.disabled):not(.active):hover{border-color:var(--sky);background:var(--sky-light)}.location-btn{width:100%;padding:14px;font-size:14px;font-weight:800;font-family:var(--font);color:var(--sky-dark);background:var(--sky-faint);border:2px dashed var(--sky);border-radius:var(--r-md);cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;transition:all .15s}.location-btn.captured{background:#dcfce7;border-color:var(--success);border-style:solid;color:#166534}.btn-primary{width:100%;padding:15px;font-size:16px;font-weight:900;font-family:var(--font);color:#fff;background:linear-gradient(135deg,#115e59,#0f766e 60%,#0d9488);border:none;border-radius:var(--r-lg);cursor:pointer;box-shadow:0 6px 20px #0f766e66;transition:opacity .2s,transform .1s;letter-spacing:.01em}.btn-primary:active{transform:scale(.98);opacity:.9}.btn-primary:disabled{opacity:.5;cursor:not-allowed}.btn-secondary{width:100%;padding:13px;font-size:14px;font-weight:800;font-family:var(--font);color:var(--sky-dark);background:var(--sky-light);border:2px solid var(--sky);border-radius:var(--r-lg);cursor:pointer;transition:all .15s}.btn-wa{width:100%;padding:14px;font-size:15px;font-weight:800;font-family:var(--font);color:#fff;background:#25d366;border:none;border-radius:var(--r-lg);cursor:pointer;box-shadow:0 4px 14px #25d3664d;display:flex;align-items:center;justify-content:center;gap:8px;text-decoration:none}.disclaimer{text-align:center;font-size:11px;color:var(--muted);padding:12px 0;line-height:1.6;margin-bottom:4px}.confirm-icon{width:80px;height:80px;border-radius:50%;background:linear-gradient(135deg,#0f766e,#0d9488);display:flex;align-items:center;justify-content:center;font-size:40px;margin:0 auto var(--sp-md);animation:pop .5s cubic-bezier(.34,1.56,.64,1);box-shadow:0 8px 24px #0f766e66}.ref-badge{background:var(--sky-light);border:2px solid var(--sky);border-radius:var(--r-full);padding:10px 24px;display:inline-flex;align-items:center;gap:8px;font-size:20px;font-weight:900;color:var(--sky-dark);letter-spacing:.06em;font-family:monospace}.status-illustration{text-align:center;padding:var(--sp-lg) var(--sp-md) var(--sp-sm)}.status-illustration .illus-wrap{width:140px;height:140px;border-radius:50%;margin:0 auto 16px;display:flex;align-items:center;justify-content:center;font-size:72px;line-height:1}.status-illustration .status-title{font-size:20px;font-weight:900;color:var(--navy);margin-bottom:6px}.status-illustration .status-msg{font-size:14px;color:var(--navy-60);line-height:1.6;max-width:280px;margin:0 auto}.countdown-wrap{background:linear-gradient(135deg,#115e59,#0f766e 60%,#0d9488);border-radius:var(--r-lg);padding:var(--sp-md) var(--sp-lg);text-align:center;margin:var(--sp-sm) var(--sp-md);color:#fff;box-shadow:0 8px 24px #0f766e59}.countdown-label{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;opacity:.85;margin-bottom:8px}.countdown-time{font-size:48px;font-weight:900;letter-spacing:.04em;font-family:monospace;line-height:1}.countdown-sub{font-size:12px;opacity:.78;margin-top:6px}.journey{padding:0 var(--sp-md);margin-bottom:var(--sp-lg)}.journey-step{display:flex;align-items:flex-start;gap:14px;padding:10px 0;position:relative}.journey-step:not(:last-child):after{content:"";position:absolute;left:15px;top:36px;width:2px;height:calc(100% - 8px);background:var(--border)}.rtl .journey-step:not(:last-child):after{left:auto;right:15px}.journey-step.done:after{background:var(--sky)}.step-dot{width:32px;height:32px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:900;border:2.5px solid var(--border);background:#fff;color:var(--muted);position:relative;z-index:1;transition:all .3s}.journey-step.done .step-dot{background:var(--sky);border-color:var(--sky);color:#fff}.journey-step.active .step-dot{background:#fff;border-color:var(--sky);color:var(--sky);box-shadow:0 0 0 5px #0f766e26;animation:pulse-ring 1.5s ease-in-out infinite}.step-info{flex:1;padding-top:4px}.step-label{font-size:14px;font-weight:800;color:var(--navy)}.journey-step.future .step-label{color:var(--muted);font-weight:600}.phlebotomist-card{background:var(--sky-faint);border:2px solid var(--border);border-radius:var(--r-lg);padding:var(--sp-md);display:flex;align-items:center;gap:14px;margin:var(--sp-sm) var(--sp-md);box-shadow:var(--shadow-sm)}.phleb-avatar{width:52px;height:52px;border-radius:50%;background:linear-gradient(135deg,#0f766e,#0d9488);display:flex;align-items:center;justify-content:center;font-size:24px;flex-shrink:0;box-shadow:0 4px 12px #0f766e4d}.phleb-name{font-size:16px;font-weight:900;color:var(--navy)}.phleb-role{font-size:12px;color:var(--navy-60);margin-top:2px}.phleb-phone{display:inline-flex;align-items:center;gap:6px;margin-top:8px;padding:7px 14px;background:linear-gradient(135deg,#0f766e,#0d9488);color:#fff;border-radius:var(--r-full);font-size:12px;font-weight:800;text-decoration:none;border:none;cursor:pointer;box-shadow:0 3px 10px #0f766e4d}.empty-state{text-align:center;padding:48px var(--sp-md);color:var(--navy-60)}.error-msg{background:#fef2f2;border:1.5px solid #FECACA;color:var(--error);font-size:13px;font-weight:700;padding:10px 14px;border-radius:var(--r-md);margin-bottom:14px}.portal-footer{text-align:center;padding:var(--sp-lg) var(--sp-md);font-size:11px;color:var(--muted);border-top:1px solid var(--border);line-height:1.6;background:var(--sky-faint)}@keyframes pop{0%{transform:scale(0);opacity:0}80%{transform:scale(1.08)}to{transform:scale(1);opacity:1}}@keyframes float{0%,to{transform:translateY(0)}50%{transform:translateY(-10px)}}@keyframes bob{0%,to{transform:translateY(0) rotate(-2deg)}50%{transform:translateY(-8px) rotate(2deg)}}@keyframes wave{0%,to{transform:rotate(0)}25%{transform:rotate(-8deg)}75%{transform:rotate(8deg)}}@keyframes drive{0%{transform:translate(-6px)}to{transform:translate(6px)}}@keyframes spin-slow{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes sparkle{0%,to{transform:scale(1) rotate(0);opacity:1}50%{transform:scale(1.08) rotate(5deg);opacity:.85}}@keyframes pulse-gentle{0%,to{opacity:1}50%{opacity:.6}}@keyframes slide-up{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes pulse-ring{0%{box-shadow:0 0 #0f766e66}70%{box-shadow:0 0 0 8px #0f766e00}to{box-shadow:0 0 #0f766e00}}.anim-float{animation:float 2.4s ease-in-out infinite}.anim-bob{animation:bob 2s ease-in-out infinite}.anim-wave{animation:wave 1.8s ease-in-out infinite}.anim-drive{animation:drive .5s ease-in-out infinite alternate}.anim-spin{animation:spin-slow 2.5s linear infinite}.anim-sparkle{animation:sparkle 2s ease-in-out infinite}.anim-pulse{animation:pulse-gentle 2s ease-in-out infinite}.anim-slide{animation:slide-up .4s ease-out both}